Shipping policy
Processing Time
All orders are handmade and processed within 3–5 business days. During busy periods (e.g. holidays or sales), processing times may be slightly longer.
Shipping Methods & Delivery Times
We currently ship within the UK using standard delivery services.
- Standard Shipping: 2–5 business days
- Express Shipping : contact us directly
Delivery times are estimates and may vary depending on the courier.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order size.
We occasionally offer free shipping promotions or discounted delivery on selected orders.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking information (if available).
Incorrect Address
Please ensure your shipping details are correct at checkout. AmorCandles is not responsible for orders shipped to incorrect addresses provided by the customer.
Delays
While we aim to deliver within the estimated timeframe, delays may occur due to postal services, weather, or peak periods. We appreciate your patience in such cases.
Lost or Damaged Items
If your order arrives damaged or does not arrive within a reasonable time, please contact us at info@amorcandles.co.uk and we will resolve the issue as quickly as possible.
Contact Us
For any shipping-related queries, please contact:
📧 info@amorcandles.co.uk